Florida’s senior citizens have earned dignity, love and support. Unfortunately, some seniors who live in long-term care facilities experience inadequate care that jeopardizes their health and quality of life. Often afraid or unable to advocate for themselves, these seniors need an advocate—someone to be a voice for the voiceless. That is where the Florida Long-Term Care Ombudsman Program step in. We are a collection of volunteers from diverse backgrounds united by compassion, tenacity, and the desire to make a difference. We advocate on the resident’s behalf for their residents’ rights and attempt to resolve the complaint or concern. We adhere to strict confidentially policies and our services are free of charge. Our volunteers are our heart, and we are always looking for more. So, if you enjoy volunteering are willing to invest time and enjoy the reward of getting high-impact results please reach out to us at 888-831-0404 or our website www.ombudsman.elderaffairs.org.